Privacy Policy
Last Updated: 11th Nov, 2025
Collision Restoration (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://autocollisionrestoration.com/ or interact with us online. Please read this policy carefully.
1. Information We Collect
We may collect the following types of information:
a. Personal Information You Provide Directly:
Contact Information: Name, email address, phone number, and physical address when you fill out a contact form, request an estimate, or subscribe to our newsletter.
Vehicle Information: Vehicle make, model, year, and VIN, along with details about the damage or service needed.
Communication Records: Any correspondence you have with us, including emails, phone calls, and contact forms.
b. Information Collected Automatically:
Technical Data: Your IP address, browser type, operating system, referring URLs, and device information.
Usage Data: Pages you view, time spent on pages, links clicked, and other actions taken on our website. This data is collected through cookies and similar tracking technologies.
2. How We Use Your Information
We use the information we collect for the following purposes:
To provide, operate, and maintain our website and services.
To respond to your inquiries, process your estimate requests, and schedule appointments.
To communicate with you, including sending you service-related updates and administrative messages.
To improve our website, services, and customer experience.
To comply with legal obligations and protect our legal rights.
3. How We Share Your Information
We value your trust and do not sell, trade, or rent your personal information to third parties. We may share your information in the following limited circumstances:
Service Providers: With trusted third-party vendors who assist us in operating our website and conducting our business (e.g., website hosting providers, email service platforms). These parties are obligated to keep your information confidential.
Insurance Companies: With your consent, we may share necessary vehicle and repair information with your insurance provider to facilitate your claim.
Legal Requirements: If required to do so by law or in response to valid legal processes (e.g., a court order or subpoena).
4. Cookies and Tracking Technologies
Our website uses “cookies” to enhance your experience. Cookies are small files stored on your device that help us analyze web traffic and remember your preferences. You can choose to accept or decline cookies through your browser settings. Please note that declining cookies may prevent you from fully utilizing the website’s features.
5. Data Security
We implement appropriate technical and organizational security measures designed to protect your personal information from unauthorized access, alteration, or destruction. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee its absolute security.
6. Your Privacy Rights
Depending on your location, you may have the right to:
Access the personal information we hold about you.
Request the correction or deletion of your personal information.
Object to or restrict our processing of your data.
To exercise these rights, please contact us using the information provided in the “Contact Us” section below.
7. Third-Party Links
Our website may contain links to other sites, including those of insurance partners and industry organizations. We are not responsible for the content or privacy practices of these external sites and encourage you to review their privacy policies.
8. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the “Last Updated” date. We encourage you to review this policy periodically.
9. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
Collision Restoration
Address: 15241 Stony Creek Way, Noblesville, IN
Email: info@collisionrestoration.com
Phone: 317-758-1058